Why Is Your CDS Mplus Account Registration Rejected? (FAQ)
Many people have messaged us saying that their CDS Mplus account registration has been "rejected" or was unsuccessful.
Here, we list the reasons why CDS Mplus Account registration may be unsuccessful and the actions you can take.
Address Does Not Match IC
Please enter the address in the Registered Address field exactly as it appears on your identity card without entering the POSTCODE, CITY & STATE as shown in the example below:
"Email is Already In Use"
When this status appears in the Mplus Global App during registration, you need to do the following:
- PM https://t.me/mahersahamplatform
- Provide the following details:
- Phone number
- Screenshot of the display showing the "Email Is Already In Use" popup
- Please wait for the update process to be carried out. The admin will inform you once you are able to log in again to the Mplus Global App.
Notice
This FAQ will be updated from time to time.
For any enquiries, please contact us at: https://t.me/mahersahamplatform
Frequently Asked Questions (FAQ)
1. Why was my CDS Mplus account registration rejected?
The main reasons include personal details not matching your identity card, unclear selfie photo, address not matching the IC, or the email already being used for another account. Make sure all information is accurate before submitting your application.
2. How long does the CDS Mplus account approval process take?
Typically, the approval process takes 1 to 3 working days. If the application is complete and there are no issues, your account will be activated promptly after approval.
3. What should I do if the status shows "Email is Already In Use"?
You need to contact the Mahersaham admin via Telegram and provide your email, phone number, and a screenshot of the display. The admin will help resolve this issue.
4. Can I reapply after my CDS registration is rejected?
Yes, you can reapply after correcting the information that caused the rejection. Ensure your photo is clear, the address matches your IC, and use an email that has not been previously registered.
Conclusion
Having your CDS Mplus account registration rejected is not the end of your investment journey. By understanding the reasons for rejection and taking the right corrective steps, you can successfully open a CDS account and start investing on Bursa Malaysia.
Ready to start your investment? Open a CDS account today and download the free stock basics ebook for a complete investment guide from Mahersaham.